ANSWERS TO YOUR QUESTIONS

Shipping Information

What's the cost of shipping?
We offer FLAT RATE SHIPPING on our subscription boxes that ship within the USA to include APO addresses. Other store item rates are based on weight and size. You have the option to select your preferred shipping method and carrier at checkout.
When will you ship my order?
If you order today, your box/items will ship within 1 week. If your item includes text about being made to order, the processing time and shipping is usually 8-10 days.
How long will it take to arrive?
US orders typically take 4-10 business days to arrive once shipped. APO orders may take a little longer once they enter the military mail system. Tracking will be provided by email once your order's shipping labels are printed.
Where do you ship?
We offer our products across the USA and it's territories to include APO addresses! At this point we do not ship outside of these territories. 

Payment Information

Do I have to pay sales tax?
Tax amounts (if any) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location. 
When will I be charged?
Your account will be charged within 24 hours of completing checkout. If you are a subscriber your renewal dates will be 3 months from the day you originally subscribed for the Quarterly Boxes.

Orders and Subscription Management

How can I check my order status?
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login. Once you login, you’ll see a list of recent orders.
Can I change my subscription?
Sure! First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click "Subscriptions". From there, you may cancel your subscription, skip, pause or update your card information from this menu. You can also access the "Subscription" option from your order confirmation email.
How do I track an order?
After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.
What comes in the box?
Subscription box details will be released closer to the their implementation.